Download Web Help Desk 12.2.0 software

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A comprehensive and efficient solution for those who need to provide Help Desk services for their products in a simple and fast manner

Whats new in version 12.2.0:

• SolarWinds Web Help Desk (WHD) Service Release v12.0.1 (SR1) improves on WHD v 12.0.0, and contains fixes from Hot Fix 1 (HF1) These release notes offer guidance on these improvements and fixes in WHD SR1. Improvements: Some of the biggest improvements in the WHD SR1 release include:
• · The WHD installation program now recognize multiple WHD installations and allows only one WHD installation. This new improvement means that customers can run a WHD installation as many times as needed to fix installations having issues like broken libraries and bad buddy drops. Upgrading to WHD SR1 does not change existing WHD data or the embedded PostgreSQL database.
• · The new installation fixes a previous a IPv6 issue that disabled database startup on Windows 2003 and Windows XP. The installation now automatically detects whether your server supports IPv6 or not, and if it does not, applies a new configuration to the whd.conf file with the IPv6 connector commented out.
• · All users can install WHD ...